Front Office 2020-21 Header

General Contact

1 Center Ice
Cleveland, OH 44115


General information:




Chairman Dan Gilbert
CEO, Rock Entertainment Group (Cavaliers / Rocket Mortgage FieldHouse) Nic Barlage
President, Franchise Properties (Monsters / Charge) Mike Ostrowski

Ticket Sales

Vice President of Ticket Sales and Service, Franchise Properties Matt Kalister
Senior Director of Service and Retention/Franchise Foundation, Franchise Properties Ryan Caler
Senior Director of Group and Membership Development Jessica Fisher
Senior Group Events Specialist Kate Lentz
Senior Group Events Specialist Colin Emert
Youth Hockey and Group Event Specialist Liz Goldsmith
Business Development Specialist Daniel Hayes
Business Development Specialist Wyatt Eisen
Member Service & Client Event Specialist Rachel Pietro 
Membership Development Specialist Sydney Young
Membership Development Specialist August Palchanis
Account Executive Brittany Andrews
Account Executive Ron Askew
Account Executive Brenna Donoghue
Account Executive Kyle Heim
Account Executive Stephan MacMeans
Account Executive Kristin Mihalic
Account Executive Ben Stankewicz

Corporate Partnerships

Director, Franchise Partnership Marketing Mark Mazzagatti
Senior Manager, Franchise Partnership Development Chris Patterson
Manager, Franchise Partnership Development Mark Granville
Manager, Franchise Partnership Development Travis Fisher
Manager, Franchise Partnership Marketing Carlie Kapres
Manager, Franchise Partnership Marketing Griffin Foster

Broadcast Services

Vice President of Broacasting Dave Dombrowski
Director of Broadcast Services/Play by Play Announcer Tony Brown
Director of Engineering Joe Frietchen
Director of Broadcast Services Ryan Banks
Engineering Manager Stacy Knox


Vice President of Digital & Web Services Brandon Jirousek
Vice President of Marketing & Communications Ben Adams
Manager of Communications & Web Services Nicole Del Villano
Manager of Marketing & Promotions Sam Armstrong
Senior Coordinator of Community Relations Raven Payne
Senior Coordinator of Marketing and Fan Activation, Franchise Properties Sean Beckwith
Digital Content Coordinator Kailey Lane
Graphic Designer James Adams

Game Presentation

Executive Producer & Senior Director, FieldHouse Creative Matt Eck
Director of Video Presentation, FieldHouse Creative Alex Johnson
Director of Video Presentation, Cleveland Monsters & FieldHouse Creative Chris Thomas
Director of Animation & Motion Graphics, FieldHouse Creative Paul Mazzoleni
Senior Producer, FieldHouse Creative Kevin Libal
Senior Producer, FieldHouse Creative Mark Zaremba
Motion Graphics Designer & Animator, FieldHouse Creative Christian Merrill
Cinematographer, FieldHouse Creative Myles Holt
Music Coordinator  Josh Sabo
Mascot Coordinator Mick Rowan