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Games Included in Oct/Nov Pass

Date Time Opponent Promotion
Friday, Oct. 25 7:00 pm Rockford IceHogs 1-2-3 Friday
Saturday, Oct. 26 1:00 pm Rockford IceHogs Halloween Party
Friday, Nov. 1 7:00 pm Charlotte Checkers 1-2-3 Friday
Sunday, Nov. 3 1:00 pm Charlotte Checkers Monsters Family Day pres. by Castaway Bay
Friday, Nov. 8 7:00 pm Laval Rocket 1-2-3 Friday
Saturday, Nov. 9 7:00 pm Laval Rocket Salute to Service pres. by Ohio CAT
Tuesday, Nov. 12 7:00 pm Grand Rapids Griffins Hockey Hoppy Hour
Thursday, Nov. 21 7:00 pm Chicago Wolves Hockey Hoppy Hour
Friday, Nov. 22 7:00 pm Chicago Wolves Hockey Fights Cancer Night benefitting Prayers From Maria
Saturday, Nov. 30 7:00 pm Rochester Americans Cavs 50th Season Celebration



How it works:

Pass features:

  1. Purchase your mobile Monsters Monthly Pass
  2. Receive your seats 24 hours prior to each game
  3. Scan your tickets for admission to the newly-transformed Rocket Mortgage FieldHouse
  1. Start & stop your subscription pass on a monthly basis
  2. Guaranteed seat for every game
  3. Easy transaction with no long-term commitment


Frequently Asked Questions:

Games/Months Included

Q: What games are included with each monthly pass?

A: Each month’s payment gives you access to the included games that month. There are five monthly payments running October/November through March. Your October/November payment gets you access to all included games for those two months.


Q: Does my pass automatically renew each month?

A: Yes, your pass will automatically renew the next month through March 2020. There is an opt-out window each month if you do not want your pass to renew.


Q: How do I opt out of the next month if I do not want to continue my Monsters Monthly Pass?

A: You must opt out by the 25th of the prior month if you want to discontinue your Monsters Monthly Pass. For example, if you want to discontinue your pass for March, you need to opt out by February 25th via the online form.


Q: What games are excluded from Monsters Monthly Pass?

A: No games will be excluded from Monsters Monthly Pass.


Monsters Monthly Pass Seat Locations

Q: Where can I expect to sit each game?

A: Seats will be randomly assigned to pass buyers for each game, so specific seat locations cannot be guaranteed.  You will be guaranteed a seat to each game in varying locations based on availability.


Q: How do I get my seat location(s) for each game?

A: Your seats will be sent to your Flash Seats account no later than 24 hours prior to each game. You will receive an email notification when your seats have been delivered.


Purchasing the Monsters Monthly Pass

Q: If I buy two or more passes, will my seats be next to each other?

A: Yes, passes purchased together will receive their seats next to each other.


Q: How many passes can I buy?

A: You can buy up to six (6) passes per account.


Q: Can my seat be next to a friend who also purchased the Monsters Monthly Pass?

A: Separate transactions cannot be guaranteed to be placed next to each other. Must purchase tickets in the same transaction to sit together.


Q: Do I get a discount if I buy more than one set of passes?

A: No. There are no discounts offered for the purchase of multiple passes.


Q: When can I access my Monsters Monthly Pass seats for each game?

A: You will receive an email notifying you that your seats are in your Flash Seats account no later than 24 hours prior to the game.


Q: Can I get a refund for unused tickets?

A: Passes are non-transferrable and non-refundable.


Exchanging Passes

Q: Can I sell my Monsters Monthly Pass seats for games I cannot attend?

A: No. Passes are non-transferrable and you will not have the ability to re-sell on the secondary market.


Q: Can I share my Monsters Monthly Pass with someone else?

A: No. Monsters Monthly Pass seats will be non-transferable and cannot be shared.